Troubleshooting
Maintenance, Troubleshooting, and Repair
7-117
Table 7-15. Troubleshooting the SDN Interface Card
Symptom Possible Cause Corrective Action
“No data from bed” error
message on Main Screen.
Faulty SDN cable Check all SDN cables
SDN Interface Card malfunction - Run SDN Card Diagnostic
- Check Event Log for causes
- Shut down system and reboot
Software malfunction - Shut down system and reboot
- Reinstall application software
- Reinstall Windows Operating System
software
SDN data-source malfunction Faulty bedside monitor Troubleshoot bedside monitor
Faulty telemetry monitor Troubleshoot telemetry monitor
IntelliVue Information Center
system malfunction
System configuration The system must be on Branch 0 of the SCC.