Troubleshooting
Maintenance, Troubleshooting, and Repair
7-115
SDN Interface
Card
The following table gives Symptoms, Possible Causes, and Corrective Actions for
problems with the SDN Interface Card.
Table 7-13. Troubleshooting the SDN Interface Card
Symptom Possible Cause Corrective Action
“No data from bed” error
message on Main Screen.
Faulty SDN cable Check all SDN cables
SDN Interface Card malfunction - Run SDN Card Diagnostic
- Check Event Log for causes
- Shut down system and reboot
Software malfunction - Shut down system and reboot
- Reinstall Philips application software
- Reinstall Windows Operating System
software
SDN data-source malfunction Faulty bedside monitor Troubleshoot bedside monitor
Faulty telemetry monitor Troubleshoot telemetry monitor
Philips system malfunction System configuration An Information Center system must be on
Branch 0 of the SCC.
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