Troubleshooting
Maintenance, Troubleshooting, and Repair
7-83
Maintenance The maintenance menu provides additional troubleshooting tools to assist in situations that
do not cause the system to be rebooted. See Figure 7-56.
Figure 7-56 Applications of the Maintenance Menu
Restart IIS Admin
Service
Restart IIS Admin Service restarts the Internet Information server used in the Web
Access and Paging functions. Using this menu item does not require the system reboot into
local database. This should be run when:
• Web Access feature persistently fails from various locations
•“Server busy” appearing in various locations
• Persistent failures indicating Contact System Administrator
Restart DBServ Restart DBServ stops and restarts the DBServ process with no interruptions to
monitoring. This should only
be run when all of the following services are persistently
failing:
• Patient Data storage and retrieval
• 12 Lead Analysis/Export
• Patient Data Transfer
•Holter Export
• Web Overview
• HL7 Export
• SNTP Time Source
• Bed-to-bed overview
• CareGroups
Contact the Response Center or factory for recommendations.
Synchronize
Large Network
Server List
Synchronize Large Network Server List manually synchronizes the server list on each
server in a Large network system configuration (this is only available on the M3154
Database Server). This is a rare condition occurs during configuration and startup on the
non-master Database Server when it cannot locate the Master Database Server name. A
window opens to prompt for the addition of the Master Database Server name. Enter the
name and click Synchronize.
!Reset Database
Log
!Reset Database Log resets the SQL server transaction log files. When using this utility,
all Information Centers and Clients will reboot into local database mode. This should only
be run when all of the patient-related operations fail:
• Admit/Discharge
• Transfer
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