Troubleshooting
7-42 Maintenance, Troubleshooting, and Repair
Archiving the
Service Log
Service Log information can be archived by clicking on the Save button in the View
Service Log window. The procedure for archiving the Service Log is the following:
Step 1. Click on the Save button in the View Service Log window. The following message
appears.
Please insert your disk into the floppy disk drive. When you are ready, select
OK. Otherwise, select CANCEL to quit.
Step 2. Insert the Archive disk into the external A: drive of the device and click OK. The
Save As window shown in Figure 7-11 appears.
Figure 7-11 Save As Window for Archiving the Service Log
Step 3. Click on 3 1/2 Floppy (A:) from the Save in: pull down list.
Step 4. Type in a File name for the Service Log, such as SVCELOG.
Step 5. Click on the Save as type pull down button and click on either of the following
entries.
Text Files (*.TXT) saves the data in ASCII type format for viewing applications, such
as Notepad. The suffix .TXT will be added to the File Name if a file extension has not
been added.
dB Export file (*.DAT) saves the data to a disk for importing to a database for
operational applications, such as spreadsheets. The file consists of rows corresponding
to the data columns in the Service Log. Column items are surrounded by quotes (“)
and separated by commas (,). The suffix .DAT will be added to the File Name if a file
extension has not been added.
Step 6. Click Save.
When the archive has been made, an SDProcessed window appears with the
message: Saved files A:\File Name.
Click OK to continue.
If a file overwrite is required, a Yes/No verification question appears.
Click Yes to overwrite the existing file with the new file.
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