Troubleshooting
7-86 Maintenance, Troubleshooting, and Repair
Step 4. Browse to the Stardate\PicoNetDa\NLS folder on the hard drive and paste (Ctrl +
v or Edit -> Paste) the folder.
Step 5. Click on the new NLS directory (e.g. 6_10) and verify all language folders are
present. Open each folder and verify a file exists in each.
Figure 7-60 NLS Directory
Step 6. Two NLS folders with the same major revision number cannot co-exist in the NLS
folder. If an earlier sub-version exists (i.e. 6_8 was present in the directory that the
6_10 files were copied to), the 6_8 directory must be deleted. Folders with different
major numbers (i.e. 5_10, 6_10) can co-exist in the NLS folder.
Step 7. Reboot the devices. They return automatically to monitoring.
Step 8. Repeat steps 1 - 7 for each Information Center, Client, and Database Server in the
system.
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