Humphrey Field Analyzer II-
i
series User Manual 2660021145640 A
Troubleshooting
M-1
(M) Troubleshooting
The following are a number of situations which may occur when using your HFA II-
i
. More
information may also be found on the web site for Carl Zeiss Meditec: www.meditec.zeiss.com/hfa.
Should you still have difficulties after attempting to solve the pr
oblem, call Carl Zeiss Meditec
Customer Care at 1-800-341-6968. Outside the U.S., contact your local Carl Zeiss Meditec
distributor. Have this User Manual available, print a copy of the System Log and know your HFA II-
i
model, serial number and current software revision before calling Customer Service.
To find the Model and Serial Number (Figure 1.5, “The HFA II-i – Rear View,” on page 1- 24 )
• Look on the rear panel of the HFA II-
i
to find the information.
• These numbers may also be found at the top of the System Log
or on the Unit Configuration
(“i” Information) screen, or on the Information screen.
Record these numbers here for future reference:
Model Number: _______________________________
Serial Number: _______________________________
How to print the System Log
• Start at the Main Menu.
•Press
SYSTEM SETUP
icon.
• Press PRINT/SAVE SYSTEM LOG.
•Press PRINT.
How to print the Unit Configuration information
• Press the “i” button in the upper left-hand corner of most screens.
- If the eye monitor is visible, press OFF to display “i” button.
•Press PRINT/SAVE.
•Press PRINT.
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