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Chapter 2 Troubleshooting
FIP-1.45 033-762: DM Prevention Function Receive Refuse
Step Check
Remedy
Yes No
Possible causative parts:
PWBA FAX (PL8.1.5)
PWBA ESS AIO (PL8.1.2)
1
Checking the fax setting.
Is the Junk Fax Setup mode on?
Go to step 2. Go to step 3.
2
Setting the receiving side fax.
Set the Speed Dial.
Does the error still occur when receiving the fax?
Go to step 3. End of work.
3
Checking the firmware version.
Is the firmware the latest version?
Go to step 4.
Upgrade the
firmware, then go
to step 4.
4
Checking after replacing the PWBA FAX
Replace the PWBA FAX. (Refer to REP8.4.)
Does the error still occur when faxing?
Replace the KIT
PWBA ESS AIO.
(Refer to REP8.2.)
End of work.
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