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Chapter 2 Troubleshooting
FIP-1.96 093-970 / 093-971 / 093-972 / 093-973: IOT Print Cartridge Detached
Step Check
Remedy
Yes No
Possible causative parts:
TONER CARTRIDGE (Y) (PL5.1.24)
TONER CARTRIDGE (M) (PL5.1.23)
TONER CARTRIDGE (C) (PL5.1.22)
TONER CARTRIDGE (K) (PL5.1.21)
HARN ASSY TONER CRUM (PL5.1.26)
PWBA MCU (PL8.3.6)
1
Does the error still occur when the power is turned OFF and
ON?
Go to step 2. End of work.
2
Checking the Toner Type.
Is the XEROX Toner seated?
Go to step 3.
Change the Toner
Type setting to
Non-XEROX
Toner.
3
Checking after resetting the TONER CARTRIDGE (Y, M, C
or K).
Reseat the TONER CARTRIDGE (Y, M, C or K), and check
that the lock key is in the lock position.
Does the error still occur when the power is turned OFF and
ON?
Go to step 4. End of work.
4
Checking after replacing the TONER CARTRIDGE (Y, M, C
or K).
Replace the TONER CARTRIDGE (Y, M, C or K). (Refer to
REP5.5.)
Does the error still occur when the power is turned OFF and
ON?
Go to step 5. End of work.
5
Checking the HARN ASSY TONER CRUM for continuity.
Disconnect J31 from the PWBA MCU.
Disconnect J311 (Y) from the connector CRUM.
Are P/J31 and P/J311(Y),P/J312(M),P/J313(C),P/J314(K)
connected correctly?
Go to step 6.
Replace the
HARN ASSY
TONER CRUM
6
Checking after resetting the PWBA MCU.
Reseat the PWBA MCU.
Does the error still occur when the power is turned OFF and
ON?
Replace the KIT
PWBA MCU.
(Refer to
REP8.10.)
End of work.