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Chapter 2 Troubleshooting
FIP-Control Panel Freezes
Reference_1:Changing the IP address
1) Remove the network cable, and power off the printer and then on
2) Change the IP address on the Control Panel.
3) Plug the network cable back into the printer, and then turn the power on.
4) On the Control Panel, open [Admin] > [Network] > [TCP/IP], and confirm that the IP
address has been changed.
Step Check
Remedy
Yes No
Possible causative parts:
PWBA ESS AIO (PL8.1.2)
1
Checking the operating environment.
Is the printer connected to the Network?
Go to step 2.
Replace the
Printer.
2
Checking the IP address.
Can you change the IP address?
Go to step 5. Go to step 3.
3
Checking the internet connectivity.
Is there any internet connection available for your PC?
Go to step 4.
Replace the KIT
PWBA ESS AIO.
(Refer to REP8.2.)
4
Updating the firmware to the latest version.
Download the latest version of the firmware from the
XEROX Support Web site, and execute the update.
NOTE: Before updating the firmware to the latest
version, reset the error following the steps of procedure
described below. In addition, update the firmware by
way of a USB storage.
1) Remove the network cable.
2) Connect the USB cable.
3) Turn the power off and on.
Does the error persist when the power is turned off and on?
Replace the KIT
PWBA ESS AIO.
(Refer to REP8.2.)
End of work.
5
Changing the IP address.
Contact your system administrator for obtaining a new IP
address.
Refer to Reference_1 for details of how to change the IP
address.
Does the error persist when the power is turned off and on?
Replace the KIT
PWBA ESS AIO.
(Refer to REP8.2.)
End of work.
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