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Chapter 2 Troubleshooting
2.2.3 Status Code List
Errors that occur when optional components are installed are gray-shaded.
Status
Code
Error Message
Status Contents
FIP to be
referred
LCD
004 310
Reseat Feeder
Error 004-310
Restart Printer
<IOT Option Feeder I/F Failure>
The Option Feeder communication failure is detected.
FIP-1.1
005
110
Jam at ADF
Open ADF Cover
and Remove Paper
<PICKUP Jam>
The Pick Up Jam occurred.
FIP-1.2
121
Jam at ADF
Open ADF Cover
and Remove Paper
<ADF Jam>
The ADF Jam occurred.
FIP-1.2
124
Job Canceled.
Open ADF Cover
and Remove All
Paper.
<Virtual JAM>
The ADF Jam occurred when the job is cancelled.
FIP-1.2
301
Scanner ADF Cover
Open.
Close ADF Cover.
<ADF Cover Open>
The ADF Cover is opened.
FIP-1.3
010
317
Fuser Error
Error 010-317
Reseat Fuser
Restart Printer
<IOT Fusing Unit Detached>
Fusing Unit detached is detected.
FIP-1.4
351
Replace Fuser
Error 010-351
Restart Printer
<IOT Fusing Unit Life Over>
The value of Fusing Unit counter has reached the
replacement time.
FIP-1.5
397
Fuser Error
Error 010-397
Error Code:xxxxxxxx
Restart Printer
<IOT Fusing Unit Failure>
The operation error of Fusing Unit (Temperature anomaly
error etc.) is detected.
FIP-1.6
421
Ready to Print
Replace Fuser Soon.
Life Almost Over.
<IOT Fusing Unit Near Life>
The Fusing Unit is approaching the replacement time.
FIP-1.7
016
500
Erase Flash Error
Error 016-500
Restart Printer
<Download Delete Error>
Flash memory erase error occurred.
FIP-1.8
501
Write Flash Error
Error 016-501
Restart Printer
<Download Write Error>
Flash memory write error occurred.
FIP-1.8
502
Verify Flash Error
Error 016-502
Restart Printer
<Download Verify Error>
Flash memory verify error occurred.
FIP-1.8
503
Email Error
Invalid SMTP Server
Error 016-503
Press Ok Button
<SMTP Server Address Resolution Fail for Maillib>
SMTP server name resolution for email send failed.
FIP-1.9
504
Email Error
Invalid POP3 Server
Error 016-504
Press Ok Button
<POP Server Address Resolution Fail for Maillib>
POP3 server name resolution for email send failed.
FIP-1.9
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