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Chapter 2 Troubleshooting
4) Preprinted papers that require a registration (the precise print location on the page) greater than
±0.09 in., such as optical character recognition (OCR) forms
In some cases, you can adjust registration with your software program to successfully print on
these forms.
5) Coated papers (erasable bond), synthetic papers, thermal papers
6) Rough-edged, rough or heavily textured surface papers or curled papers
7) Recycled papers containing more than 25% post-consumer waste that do not meet DIN 19 309
8) Multiple-part forms or documents
9) Print quality may deteriorate (blank spaces or blotches may appear in the text) when printing on talc
or acid paper.
Selecting Paper
Proper paper selection helps prevent jams and ensures trouble-free printing.
To help avoid jams or poor print quality:
1. Always use new, undamaged paper.
2. Before loading the paper, identify the recommended print side of the paper. This information is
usually indicated on the paper package.
3. Do not use paper that you have cut or trimmed.
4. Do not mix print media sizes, weights, or types in the same source. This may result in a paper jam.
5. Do not remove the tray while printing is in progress.
6. Ensure that the paper is properly loaded in the tray.
7. Flex the paper back and forth, and then fan them. Straighten the edges of the stack on a level
surface.
Identifying Print Media Sources and Specifications
The following tables provide information on standard and optional print media sources.
Supported Paper Sizes Y: Yes N: No
*1: Custom:width: 76.2 mm (3.0 inch) to 215.9 mm (8.5 inch)
length: 127.0 mm (5.0 inch) to 355.6 mm (14.00 inch)
*2: Monarch LEF and DL LEF are not available.
Paper size
Single sheet
feeder
Standard 250-
sheet tray
Optional 250-
sheet feeder
Duplexe
r
Side 1 Side 2 Side 1 Side 2 Side 1 Side 2
A4 (210 x 297 mm) YYYYYYY
B5 (182 x 257 mm) YYYYYYN
A5 (148 x 210 mm) YYYYYYN
Letter (8.5 x 11 in) YYYYYYY
Folio (8.5 x 13 in) YYYYYYY
Legal (8.5 x 14 in) YYYYYYY
Executive (7.25 x 10.5 in) Y Y Y Y Y Y N
Envelope #10 (4.125 x 9.5 in) Y N Y N N N N
Monarch (3.875 x 7.5 in)
Y
*2
NYNNNN
DL(110 x 220mm)
Y
*2
NYNNNN
C5 (162 x 229mm) Y N Y N N N N
Custom
*1
YYYNNNN
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