Operation Manual – AAA
H3C S3100 Series Ethernet Switches Chapter 2 AAA Configuration
2-37
z The communication links (physical/link layer) between the switch and the RADIUS
server is disconnected/blocked — Take measures to make the links
connected/unblocked.
z None or incorrect RADIUS server IP address is set on the switch — Be sure to set
a correct RADIUS server IP address.
z One or all AAA UDP port settings are incorrect — Be sure to set the same UDP
port numbers as those on the RADIUS server.
Symptom 3: The user passes the authentication and gets authorized, but the
accounting information cannot be transmitted to the RADIUS server.
Possible reasons and solutions:
z The accounting port number is not properly set — Be sure to set a correct port
number for RADIUS accounting.
z The switch requests that both the authentication/authorization server and the
accounting server use the same device (with the same IP address), but in fact they
are not resident on the same device — Be sure to configure the RADIUS servers
on the switch according to the actual situation.
2.6.2 Troubleshooting HWTACACS Configuration
See the previous section if you encounter an HWTACACS fault.
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