263 Dolby
®
IMS2000 Installation and User’s Manual
IMS.OM.004730.DRM Issue 3
Chapt er 1 7 Troubleshooting Guide
This chapter lists troubleshooting issues, their descriptions and identifications, and the
solution to the issue.
The highlighted sections indicate the error line.
To identify errors, the following files are useful:
•
kern.log: The kernel log provides a detailed log of messages from the Linux
®
kernel.
These messages may prove useful for troubleshooting as it shows information
regarding software and its interaction with hardware.
•
kreport.log.x: This is a text file that is a snapshot of commands executed for
diagnostics. This particular log is generated just before every shutdown. The
x is
replaced with a numerical value to show the difference between shutdowns. For
example,
kreport.log.1 is from the previous shutdown and kreport.log.2 is from the
shutdown previous to last shutdown. Information here is very similar to the
information in
drmreport.txt.
•
odetics.log: A log that shows playbacks noted as as-run log files. It can show frame-
specific issues in regard to underflows and decoder crashes, and can help with
checking KDM validity.
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