3 - 7
Chapter 3 Image Quality Troubleshooting
6
Checking the paper.
Is the installed paper with a new and dry one? or does the
paper satisfy the specification?
Go to step 7.
Replace the paper
with a new and dry
one. or Change
the paper to the
one that satisfies
the specification.
7
Checking the TONER CARTRIDGE (Y, M, C or K) for
installation.
Shake and reseat the suspected TONER CARTRIDGE (Y,
M, C, or K).
Is the image printed correctly?
End of work. Go to step 8
8
Checking the TONER CARTRIDGE (Y,M,C or K).
Is the toner cartridges installed to the printer the XEROX
toner?
Go to step 10 Go to step 9
9
Set the Non-XEROX toner option to [Off].
(Refer to [Non-XEROX Toner] in "21 Understanding the Tool
Box Menus".)
Is the image printed correctly?
End of work. Go to step 10
10
Checking the PHD ASSY sealing ribbon.
After turning the printer off, open the front cover and remove
the PHD ASSY from the printer.Remove any of the 8 pieces
of sealing ribbon that may be left on the PHD ASSY.Then,
install the PHD ASSY into the printer.If the ribbon is found, it
takes a long time until the density is recovered. To use the
printer immediately, change the PHD ASSY to another one.
Is the image printed correctly?
End of work. Go to step 11
11
Checking the TRANSFER ASSY for connection.
Open the COVER ASSY FRONT.
Are four HV terminals on the right side of the TRANSFER
ASSY, and four springs on the frame (PL4.1.11, 12, 13 and
14) dirty and/or deformed?
Clean or replace
the TRANSFER
ASSY or
SPRING(s), then
go to step 12.
Go to step 13.
12 Is the image printed correctly? End of work. Go to step 13.
Step Check
Remedy
Yes No
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