Ricoh Aficio MP C3501 Service Manual

IP-Fax Troubleshooting
SM 49 D393
Fax Option
Type C5000
(D393)
Request the network administrator to
increase the bandwidth.
Raise the network delay level.
IPFAX SW 01 Bit 0 to 3
14 Network bandwidth too narrow?
IP-Fax bandwidth is the same as the
DCS speed. Set IP-Fax SW00 Bit 6 to
1.
Cannot send by Alias Fax number.
Check Point Action
1 LAN cable connected? Check the LAN cable connection.
2 Number of specified Alias fax correct?
Confirm the Alias of the remote fax.
Error Code: 13-14
3 Firewall/NAT installed?
Cannot breach the firewall. Send by
using another method (Fax, Internet
Fax)
4 Transmission sent manually? Manual sending not supported.
5 Gatekeeper installed correctly? Contact the network administrator.
6 Gatekeeper power switched on? Contact the network administrator.
7
IP address/host name of Gatekeeper
correct?
Check the IP address/host name.
8
DNS server registered when Gatekeeper
host name specified?
Contact the network administrator.
9 Enable H.323 SW is set to on?
Check the settings.
See User Parameter SW 34 Bit 0
10 IP address of local fax registered? Register the IP address of the local fax.

Ricoh Aficio MP C3501 Specifications

General

Print Technology	Laser
Print Speed (Color)	35 ppm
Print Speed (Monochrome)	35 ppm
Maximum Print Resolution	1200 x 1200 dpi
Standard Paper Capacity	1, 200 sheets
Maximum Paper Capacity	4, 400 sheets
Duplex Printing	Yes
Maximum Scan Resolution	600 dpi
Copier Resolution	600 dpi
Fax Capability	Optional
Memory (Maximum)	1.5 GB
Network Connectivity	Ethernet
Connectivity	USB 2.0, Ethernet 10/100Base-TX
Functions	Print, Copy, Scan
Hard Disk Drive	160 GB
Scan Speed	50 ipm
Operating System Compatibility	Windows, Mac, Linux