Ricoh Aficio MP C3501 Service Manual

Error Codes
SM 21 D545
Fax option
Type C5501
D545
3. TROUBLESHOOTING
3.1 ERROR CODES
If an error code occurs, retry the communication. If the same problem occurs, try to fix the
problem as suggested below. Note that some error codes appear only in the error code
display and on the service report.
Code Meaning Suggested Cause/Action
0-00
DIS/NSF not detected
within 40 s of Start being
pressed
 Check the line connection.
 The machine at the other end may be
incompatible.
 Replace the FCU.
 Check for DIS/NSF with an oscilloscope.
 If the rx signal is weak, there may be a bad
line.
0-01
DCN received
unexpectedly
 The other party is out of paper or has a
jammed printer.
 The other party pressed Stop during
communication.
0-03
Incompatible modem at the
other end
The other terminal is incompatible.
0-04
CFR or FTT not received
after modem training
 Check the line connection.
 Try changing the tx level and/or cable
equalizer settings.
 Replace the FCU.
 The other terminal may be faulty; try sending
to another machine.
 If the rx signal is weak or defective, there may
be a bad line.
Cross reference
Tx level - NCU Parameter 01 (PSTN)
Cable equalizer - G3 Switch 07 (PSTN)
Dedicated Tx parameters in Service Program

Ricoh Aficio MP C3501 Specifications

General

Print Technology	Laser
Print Speed (Color)	35 ppm
Print Speed (Monochrome)	35 ppm
Maximum Print Resolution	1200 x 1200 dpi
Standard Paper Capacity	1, 200 sheets
Maximum Paper Capacity	4, 400 sheets
Duplex Printing	Yes
Maximum Scan Resolution	600 dpi
Copier Resolution	600 dpi
Fax Capability	Optional
Memory (Maximum)	1.5 GB
Network Connectivity	Ethernet
Connectivity	USB 2.0, Ethernet 10/100Base-TX
Functions	Print, Copy, Scan
Hard Disk Drive	160 GB
Scan Speed	50 ipm
Operating System Compatibility	Windows, Mac, Linux