Ricoh Aficio MP C3501 Service Manual

IFAX Troubleshooting
D545 42 SM
3.2 IFAX TROUBLESHOOTING
Use the following procedures to determine whether the machine or another part of the
network is causing the problem.
Communication
Route
Item Action [Remarks]
General LAN
1. Connection with
the LAN
 Check that the LAN cable is connected to
the machine.
 Check that the LEDs on the hub are lit.
2. LAN activity
Check that other devices connected to the
LAN can communicate through the LAN.
Between IFAX and
PC
1. Network settings
on the PC
 Check the network settings on the PC.
[Is the IP address registered in the TCP/IP
properties in the network setup correct?
Check the IP address with the administrator
of the network.]
2. Check that PC
can connect with
the machine
 Use the “ping” command on the PC to
contact the machine.
[At the MS-DOS prompt, type ping then the IP
address of the machine, then press Enter.]
3. LAN settings in
the machine
 Check the LAN parameters
 Check if there is an IP address conflict
with other PCs.
[Use the “Network” function in the User Tools.
If there is an IP address conflict, inform the
administrator.]

Ricoh Aficio MP C3501 Specifications

General

Print Technology	Laser
Print Speed (Color)	35 ppm
Print Speed (Monochrome)	35 ppm
Maximum Print Resolution	1200 x 1200 dpi
Standard Paper Capacity	1, 200 sheets
Maximum Paper Capacity	4, 400 sheets
Duplex Printing	Yes
Maximum Scan Resolution	600 dpi
Copier Resolution	600 dpi
Fax Capability	Optional
Memory (Maximum)	1.5 GB
Network Connectivity	Ethernet
Connectivity	USB 2.0, Ethernet 10/100Base-TX
Functions	Print, Copy, Scan
Hard Disk Drive	160 GB
Scan Speed	50 ipm
Operating System Compatibility	Windows, Mac, Linux