Ricoh Aficio MP C3501 Service Manual

IP-Fax Troubleshooting
D545 48 SM
Cannot send by Alias Fax number.
Check Point Action
1 LAN cable connected? Check the LAN cable connection.
2 Number of specified Alias fax correct?
Confirm the Alias of the remote fax.
Error Code: 13-14
3 Firewall/NAT installed?
Cannot breach the firewall. Send by
using another method (Fax, Internet
Fax)
4 Transmission sent manually? Manual sending not supported.
5 Gatekeeper installed correctly? Contact the network administrator.
6 Gatekeeper power switched on? Contact the network administrator.
7
IP address/host name of Gatekeeper
correct?
Check the IP address/host name.
8
DNS server registered when Gatekeeper
host name specified?
Contact the network administrator.
9 Enable H.323 SW is set to on?
Check the settings.
See User Parameter SW 34 Bit 0
10 IP address of local fax registered? Register the IP address of the local fax.
11 Alias number of local fax registered?
Register the Alias number of the local
fax.
12 Remote fax registered in Gatekeeper? Contact the network administrator.
13 Remote fax a T.38 terminal?
Check whether the remote fax is a T38
terminal.
14 Remote fax switched off or busy? Contact the network administrator.

Ricoh Aficio MP C3501 Specifications

General

Print Technology	Laser
Print Speed (Color)	35 ppm
Print Speed (Monochrome)	35 ppm
Maximum Print Resolution	1200 x 1200 dpi
Standard Paper Capacity	1, 200 sheets
Maximum Paper Capacity	4, 400 sheets
Duplex Printing	Yes
Maximum Scan Resolution	600 dpi
Copier Resolution	600 dpi
Fax Capability	Optional
Memory (Maximum)	1.5 GB
Network Connectivity	Ethernet
Connectivity	USB 2.0, Ethernet 10/100Base-TX
Functions	Print, Copy, Scan
Hard Disk Drive	160 GB
Scan Speed	50 ipm
Operating System Compatibility	Windows, Mac, Linux