Error Codes
D545 32 SM
Code Meaning Suggested Cause/Action
14-00 SMTP Send Error
 Error occurred during sending to the SMTP
server. Occurs for any error other than 14-01
to 16. For example, the mail address of the
system administrator is not registered.
14-01 SMTP Connection Failed
 Failed to connect to the SMTP server (timeout)
because the server could not be found.
 The PC is not ready to transfer files.
 SMTP server not functioning correctly.
 The DNS IP address is not registered.
 Network not operating correctly.
 Destination folder selection not correct.
14-02
No Service by SMTP
Service (421)
 SMTP server operating incorrectly, or the
destination for direct SMTP sending is not
correct.
 Contact the system administrator and check
that the SMTP server has the correct settings
and operates correctly.
 Contact the system administrator for direct
SMTP sending and check the sending
destination.
14-03
Access to SMTP Server
Denied (450)
 Failed to access the SMTP server because the
access is denied.
 SMTP server operating incorrectly. Contact
the system administrator to determine if there
is a problem with the SMTP server and to
check that the SMTP server settings are
correct.
 Folder send destination is incorrect. Contact
the system administrator to determine that the
SMTP server settings and path to the server
are correct.
 Device settings incorrect. Confirm that the
user name and password settings are correct.
 Direct SMTP destination incorrect. Contact the
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