Ricoh Aficio MP C3501 Service Manual

IFAX Troubleshooting
D545 44 SM
Communication
Route
Item Action [Remarks]
Between e-mail
server and internet
1. E-mail account
on the Server
 Make sure that the PC can log into the
e-mail server.
 Check that the account and password
stored in the server are the same as in
the machine.
[Ask the administrator to check.]
2. E-mail server
 Make sure that the client devices which
have an account in the server can
send/receive e-mail.
[Ask the administrator to check.
Send a test e-mail with the machine’s own
number as the destination. The machine
receives the returned e-mail if the
communication is performed successfully.]
3. Destination
e-mail address
 Make sure that the e-mail address is
actually used.
 Check that the e-mail address contains
no incorrect characters such as spaces.
4. Router settings
 Use the “ping” command to contact the
router.
 Check that other devices connected to
the router can sent data over the router.
[Ask the administrator of the server to check.]
5. Error message by
e-mail from the
network of the
destination.
 Check whether e-mail can be sent to
another address on the same network,
using the application e-mail software.
 Check the error e-mail message.
[Inform the administrator of the LAN.]

Ricoh Aficio MP C3501 Specifications

General

Print Technology	Laser
Print Speed (Color)	35 ppm
Print Speed (Monochrome)	35 ppm
Maximum Print Resolution	1200 x 1200 dpi
Standard Paper Capacity	1, 200 sheets
Maximum Paper Capacity	4, 400 sheets
Duplex Printing	Yes
Maximum Scan Resolution	600 dpi
Copier Resolution	600 dpi
Fax Capability	Optional
Memory (Maximum)	1.5 GB
Network Connectivity	Ethernet
Connectivity	USB 2.0, Ethernet 10/100Base-TX
Functions	Print, Copy, Scan
Hard Disk Drive	160 GB
Scan Speed	50 ipm
Operating System Compatibility	Windows, Mac, Linux