Copier Installation
D086/D087 2-18 SM
SP5816-208 Error Codes
Cause Code Meaning Solution/ Workaround
Operation Error,
Incorrect Setting
-12002
Inquiry, registration attempted
without acquiring Request No.
Obtain a Request Number
before attempting the
Inquiry or Registration.
-12003 Attempted registration without
execution of a confirmation and
no previous registration.
Perform Confirmation
before attempting the
Registration.
-12004 Attempted setting with illegal
entries for certification and ID2.
Check ID2 of the
mainframe.
-12005 @Remote communication is
prohibited. The device has an
Embedded RC gate-related
problem.
Make sure that "Remote
Service" in User Tools is
set to "Do not prohibit".
-12006 A confirmation request was
made after the confirmation
had been already completed.
Execute registration.
Operation Error,
Incorrect Setting
-12007 The request number used at
registration was different from
the one used at confirmation.
Check Request No.
-12008 Update certification failed
because mainframe was in
use.
Check the mainframe
condition. If the mainframe
is in use, try again later.
-12009
ID2 mismatch between an
individual certification and
NVRAM
Write a common
certification, and then
execute the confirmation
request to the @Remote
Center.
-12010
Certification area is not
initialized.
Write a common
certification after initializing
the certification area, and
then execute the
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