Harmonic ELECTRA VS - Chapter 6 Customer Service

Electra VS - Version 05.10 459
User Manual - Rev. A
Chapter 6
Customer Service
Introduction
This chapter indicates what you should do if you have a problem with an
equipment, whether you need to repair it or to return it.
In this Chapter
’Support Center Contacts’ ..........................................................page 460
’Warranty’ .....................................................................................page 461
’Services’ .......................................................................................page 462
’Spare Parts’ .................................................................................page 462
’Returning Equipment’ ................................................................page 462
’Repackaging for Shipment’ ......................................................page 462
’Long Term Product Support’ ....................................................page 463
’Recycling the Product’ ...............................................................page 463