SM xiii D086/D087
TROUBLESHOOTING
6. TROUBLESHOOTING .................................................................. 6-1
6.1SC TABLES ................................................................................................ 6-1
6.1.1 SERVICE CALL CONDITIONS.......................................................... 6-1
Summary ............................................................................................... 6-1
SC Code Classification ......................................................................... 6-2
6.1.2 SC1XX: SCANNING .......................................................................... 6-5
6.1.3 SC 2XX: EXPOSURE ...................................................................... 6-10
6.1.4 SC3XX: IMAGE PROCESSING – 1 ................................................. 6-16
6.1.5 SC3XX: IMAGE PROCESSING – 2 ................................................. 6-17
6.1.6 SC4XX: IMAGE PROCESSING - 3 ................................................. 6-21
6.1.7 SC5XX: PAPER FEED AND FUSING ............................................. 6-26
6.1.8 SC6XX: DEVICE COMMUNICATION .............................................. 6-45
6.1.9 SC7XX: PERIPHERALS .................................................................. 6-56
6.1.10 SC8XX: OVERALL SYSTEM ....................................................... 6-72
6.1.11 SC9XX: MISCELLANEOUS ........................................................ 6-84
6.2PROCESS CONTROL ERROR CONDITIONS ........................................ 6-90
6.2.1 DEVELOPER INITIALIZATION RESULT ........................................ 6-90
6.2.2 PROCESS CONTROL SELF-CHECK RESULT .............................. 6-92
Vsg Adjustment Result ........................................................................ 6-94
6.2.3 LINE POSITION ADJUSTMENT RESULT ...................................... 6-95
6.3TROUBLESHOOTING GUIDE ................................................................. 6-96
6.3.1 IMAGE QUALITY ............................................................................. 6-96
6.3.2 LINE POSITION ADJUSTMENT ...................................................... 6-98
Test ..................................................................................................... 6-98
Countermeasure list for color registration errors ................................. 6-99
6.3.3 STAIN ON THE OUTPUTS ........................................................... 6-105
6.3.4 STACK PROBLEM IN THE 1-BIN TRAY ....................................... 6-105
6.3.5 PROBLEM AT REGULAR INTERVALS ........................................ 6-106
6.3.6 TONER END RECOVERY ERROR ............................................... 6-106
Flow Chart for the Toner End Recovery Error ................................... 6-107
6.3.7 SOLID IMAGE OR HALFTONE IMAGE ERROR ........................... 6-109
Recovery Procedure ......................................................................... 6-109
Problem Prevention Procedure ......................................................... 6-110
6.3.8 FAULTY CLEANING ...................................................................... 6-110
Black or color lines (2-3mm) ............................................................. 6-110
Band Image Between 20mm and 30mm ........................................... 6-111
6.4JAM DETECTION ................................................................................... 6-112
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