Troubleshooting
Phaser 3610, WorkCentre 3615 Service Manual2-70
024-963
Paper not available 024-963
Load paper XXX / YYY in NNN.
(NNN: Manual Feed
XXX: Paper Size
YYY: Paper Type)
<MSI No Suitable Paper>
Cause:
• Displayed when any of the
following errors occurs and tray
setting needs to be changed after
paper is loaded.
• When paper source auto selection
is selected, paper sizes of all
existing trays do not match. (All
Tray Size Mismatch)
• When a tray is specified, no paper
is loaded in the specified tray.
(Specified Tray Empty)
• When a tray is specified, paper
size loaded in the specified tray
does not match. (Specified Tray
Size Mismatch)
• When Substitute Tray is Off and a
paper type is specified, there is no
tray loading the specified paper
type. (Specified Tray Media
Mismatch)
FIP 1. 116
026-720
USB Memory Full 026-720
Job canceled.
*Caution screen with Close
button
<USB Memory Full>
Cause:
Writing to USB memory failed.
FIP 1. 117
026-721
USB Memory Write Error 026-
721
Job canceled.
*Caution screen with Close
button
<USB Memory Write Error>
Cause:
Writing to USB memory failed.
FIP 1. 118
027-446
XXXXXXXXXXXXXXXX
Duplicate IPv6 Add, Reconfig-
ure
<IPv6 duplicate>
Cause:
At start-up, detect duplicate IPv6
address on network.
FIP 1. 119
Status
Code
(3615)
LCD Display Name/Description of Error FIP