Troubleshooting
Phaser 3610, WorkCentre 3615 Service Manual2-148
FIP 1. 57
016-759 Auditron - Reached Limit
Cause:
Reached the limit of the number of registered users.
Solution:
The machine will recover after the OK button is pressed or message is displayed for specified
time.
If the error persists:
1. Set the correct value of "User Registration"exceed the limitation.
2. Update to the latest F/W.
3. Take corrective actions at the host side.
FIP 1. 58
016-764 SMTP Server Connection Error
Cause:
Error occurs when connecting to SMTP server.
Solution:
The machine will recover after the OK button is pressed or message is displayed for specified
time.
If the error persists:
1. Contact the SMTP Server Administrator.
• Check the network connection using the ping command.
• Check the network setting.(E-Mail Server Settings / DNS settings)
2. Take corrective actions at the host side.