Xerox Phaser 3610

Troubleshooting
Phaser 3610, WorkCentre 3615 Service Manual 2-243
FIP 1. 248
035-779 FAX FWD document change error
Cause:
FAX forward document change error.
Solution:
The machine will recover after the OK or Close button is pressed or message is displayed for
specified time.
1. If the error persists:
2. Turn the power Off and On to check that the error recurs.
3. Update to the latest F/W.
4. If the problem cannot be solved, replace the following parts in sequence.
•(REP 5.4 Fax PWB)
•(REP 5.1 ESS PWB)
FIP 1. 249
035-781 Target Fax Busy
Cause:
Detect busy tone after dialing.
Solution:
The machine will recover after the OK or Close button is pressed or message is displayed for
specified time.
If the error persists:
1. Check the receiving side fax.Send the fax data to a good fax machine.
2. Check the printer setting. (Line type, Country code)
3. Update to the latest F/W.
4. Ensure that the error is replicated after the printer is powered Off and then On, and then
replace the following parts in sequence.
•(REP 5.4 Fax PWB)
•(REP 5.1 ESS PWB)