Xerox Phaser 3610 Service Manual

Image Quality
Phaser 3610, WorkCentre 3615 Service Manual 3-43
IQ-19 Skewed Image
Note: for the Phaser 3610, begin the procedure at step 7.
Troubleshooting Reference
Applicable Parts Example Print
• IIT Assembly, PL 6.1
• DADF Assembly, PL 6.1
• DADF Pick Up Module, PL 6.1
• Rubber Roll Assembly, PL 2.2
• Regi Pinch Roll Assembly, PL 2.2
• Regi Pinch Roll, PL 2.2
• Transfer Roller Assembly, PL 3.4
•Fusing Assembly, PL 3.5
Troubleshooting Procedure
Step Actions and Questions Yes No
1 Does the error occur only during copying? Go to step 2. Go to step 7.
2
Does the error occur when feeding the original at
the DADF?
Go to step 4. Go to step 3.
3
Is the original positioned on the Platen Glass cor-
rectly?
Replace (REP 6.1 IIT
Assembly).
Reseat the original.
4 Does the original meet the DADF spec? Go to step 5.
Use the platen mode
or change the paper
type.
5
Reseat the DADF Guides.
Does the error still occur when copying?
Go to step 6.
Troubleshooting
complete.
6
Are there any damages or foreign substances on
the DADF Pick Up Module?
Remove the foreign
substances or replace
(
REP 5.6 MCU PWB).
Replace (REP 6.2
DADF).
7 Is the skewed paper fed from the MSI? Go to step 8. Go to step 9.
8
Reset the MSI side guides.
Is the image printed correctly?
Troubleshooting
complete.
Go to step 9.
9
Are there any foreign substances on the paper
path?
Remove the foreign
substances, then go to
step 10.
Go to step 11.

Xerox Phaser 3610 Specifications

General

Color	No
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	6.5 s
Print speed (black, normal quality, A4/US Letter)	45 ppm
Maximum duty cycle	110000 pages per month
Number of print cartridges	1
Page description languages	PCL 5e, PCL 6, PostScript 3
Network ready	Yes
Security algorithms	EAP, EAP-TLS, EAP-TTLS, WPA-PSK, WPA2-PSK
Mobile printing technologies	Apple AirPrint
Internal memory	512 MB
Processor frequency	400 MHz
Maximum internal memory	1024 MB
Sound power level (standby)	30 dB
Sound pressure level (printing)	56 dB
Total input capacity	700 sheets
Total output capacity	250 sheets
Maximum print size	216 x 356 mm
Paper tray media types	Card stock, Envelopes, Labels, Plain paper
Paper tray media weight	60 - 216 g/m²
ISO A-series sizes (A0...A9)	A4, A5
Maximum ISO A-series paper size	A4
Standard interfaces	Ethernet
Optional connectivity	Wireless LAN
Mac operating systems supported	Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion
Server operating systems supported	Windows Server 2003, Windows Server 2003 R2, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 x64
Windows operating systems supported	Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Power consumption (standby)	52 W
Power consumption (printing)	686 W
Power consumption (PowerSave)	2 W
Sustainability certificates	ENERGY STAR
Operating temperature (T-T)	15 - 28 °C
Operating relative humidity (H-H)	20 - 70 %
Product color	Blue, White

Weight and Dimensions

Depth	426 mm
Width	393 mm
Height	315 mm
Weight	13000 g