Xerox Phaser 3610

Image Quality
Phaser 3610, WorkCentre 3615 Service Manual 3-19
IQ-6 Black Print
Note: for the Phaser 3610, begin the procedure at step 4.
Troubleshooting Reference
Applicable Parts Example Print
• IIT Assembly, PL 6.1
• DADF Assembly, PL 6.1
• Toner Cartridge, PL 3.1
• Drum Cartridge, PL 3.1
•ROS Assembly, PL 3.2
•HVPS, PL 5.3
Troubleshooting Procedure
Step Actions and Questions Yes No
1 Does the error occur only during copying? Go to step 2. Go to step 4.
2
Is the original clean?
Go to step 3. Change the original.
3
Are there any damages or foreign substances to the
Platen Glass and DADF Feed Rollers?
Remove the for-
eign substances or
clean up the
IIT/DADF. If the
Platen Glass has
been damaged,
replace (REP 6.1
IIT Assembly),
then go to step 5.
Go to step 5.
4
Print the Test Print Gradation ESS in diagnosis. (Service-
Mode / Printer Diag / Test Print)
Is the image printed correctly?
Troubleshooting
complete.
Go to step 5.
5
Check the Toner Type.
Is the XEROX Toner seated?
Go to step 6.
Replace the toner
with XEROX toner.
6
Reseat the Drum Cartridge.
Is the image printed correctly?
Troubleshooting
complete.
Go to step 7.
7
Replace the Drum Cartridge.
Is the image printed correctly?
Troubleshooting
complete.
Go to step 8.
Black Print