Troubleshooting
Phaser 3610, WorkCentre 3615 Service Manual2-292
FIP 1. 326
117-331 IPS Error
Cause:
In relation to IPS, the following internal error has occurred.
• OS function return value error
•DSP program load fail
Solution:
1. Turn the power Off and On to check that the error recurs.
2. Update to the latest F/W.
3. If the problem cannot be solved, replace (REP 5.1 ESS PWB).
FIP 1. 327
117-338 Enable Device Memory Error
Cause:
Invalid, although SD CARD was detected.
This error will be outputted if SD CARD is removed where the power is on.
Solution:
Turn the power Off and On to check that the error recurs, then proceed to the FIP.
Step Check and Action Yes No
1
Is the Connector (P/J221) between the SD CARD
and the ESS PWB free of broken/bent pins, foreign
substances, burns, and etc., and is the unit installed
properly?
Replace the SD
CARD.
Reinstall the
SD CARD
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