Troubleshooting
Phaser 3610, WorkCentre 3615 Service Manual2-144
FIP 1. 47
016-742 Download ID Error
Cause:
Download file ID is invalid.
Solution:
1. Turn the power Off and On to check that the error recurs.
2. Re-download the correct file.
3. Check the cable between the Printer and PC (or Printer and Hub).
• For local printer: USB cable.
• For network printer: Ethernet cable.
4. Take corrective actions at the host side.
FIP 1. 48
016- 743 Download Range Error
Cause:
At download, write-in destination address is invalid. Range check error.
Solution:
1. Turn the power Off and On to check that the error recurs.
2. Re-download the correct file.
3. Check the cable between the Printer and PC (or Printer and Hub).
• For local printer: USB cable.
• For network printer: Ethernet cable.
4. Take corrective actions at the host side.