Troubleshooting
Phaser 3610, WorkCentre 3615 Service Manual2-212
FIP 1. 186
033-526 JBF_ERROR_BIH
Cause:
BIH data error.
Solution:
The machine will recover after the OK or Close button is pressed or message is displayed for
specified time.
If the error persists:
1. Turn the power Off and On to check that the error recurs.
2. Update to the latest F/W.
3. If the problem cannot be solved, replace (REP 5.1 ESS PWB).
FIP 1. 187
033-573 E-mail Sending Error
Cause:
Domain regulation check error.
The domain which is not permitted was specified and address directions were performed.
Solution:
The machine will recover after the OK or Close button is pressed or message is displayed for
specified time.
If the error persists:
1. Check email address and try scanning again.
2. Take corrective actions at the host side.
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