Troubleshooting
Phaser 3610, WorkCentre 3615 Service Manual2-150
FIP 1. 61
016-767 Invalid Recipient Email Address
Cause:
Recipient email address is incorrect.
Solution:
The machine will recover after the OK button is pressed or message is displayed for specified
time.
If the error persists:
1. Check the email address and try scanning again.
2. Take corrective actions at the host side.
FIP 1. 62
016-768 Invalid Sender Address (Login Error)
Cause:
Sender email address is incorrect.
Solution:
The machine will recover after the OK button is pressed or message is displayed for specified
time.
If the error persists:
1. Check the email address and try scanning again.
2. Take corrective actions at the host side.