Xerox Phaser 3610

Troubleshooting
Phaser 3610, WorkCentre 3615 Service Manual 2-231
FIP 1. 224
034-508 Command Refuse Signal Send
Cause:
Send command refuse signal to stop communication.
The sender discontinued the communication.
Solution:
The machine will recover after the OK or Close button is pressed or message is displayed for
specified time. No action is required.
FIP 1. 225
034-515 DIS DCS Illegal Command Receive
Cause:
Receive illegal command such as DIS, DCS receive from calling terminal in spite of having no
ability to receive.
Solution:
The machine will recover after the OK or Close button is pressed or message is displayed for
specified time.
If the error persists:
1. Check the telephone line connection. Reconnect the telephone line connector.
2. Check the sending side fax. Receive the fax data from a good fax machine.
3. Update to the latest F/W.
4. Ensure that the error is replicated after the printer is powered Off and then On, and then
replace the following parts in sequence.
•(REP 5.4 Fax PWB)
•(REP 5.1 ESS PWB)