Xerox Phaser 3610

Troubleshooting
Phaser 3610, WorkCentre 3615 Service Manual2-288
FIP 1. 317
116-369 PCI Error Messages received from Bus #0 - Device #0
Cause:
Remove EX PCI x4 port Error. (Device ID 0x64 (x4))
Solution:
1. Turn the power Off and On to check that the error recurs.
2. Update to the latest F/W.
3. If the problem cannot be solved, replace (REP 5.1 ESS PWB).
FIP 1. 318
116-390 ESS NVRAM1 SIZE And ID Check Fail
Cause:
Detected by consistency check between NVRAM size requested by the system and actual size
and consistency check of ID recorded at the first power-on.
Solution:
1. Turn the power Off and On to check that the error recurs.
2. Update to the latest F/W.
3. If the problem cannot be solved, replace (REP 5.1 ESS PWB).
FIP 1. 319
116-396 Fatal Error Related to Maillib Other Errors (of File 2 Net Library)
Cause:
S/W bug.
Solution:
1. Turn the power Off and On to check that the error recurs.
2. Perform the following in sequence
• " Network System Fault Check"
• " Network-related Details Check Flow"
3. Update to the latest F/W.
4. If the error persists, ensure that the error is replicated after the printer is powered Off and
then On, and then replace (REP 5.1 ESS PWB).