Xerox Phaser 3610

Image Quality
Phaser 3610, WorkCentre 3615 Service Manual3-12
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Note: for the Phaser 3610, begin the procedure at step 4.
Troubleshooting Reference
Applicable Parts Example Print
- IIT Assembly, PL 6.1
- DADF Assembly, PL 6.1
- Transfer Roller Assembly, PL 3.4
- Drum Cartridge, PL 3.1
- Fusing Assembly, PL 3.5
- HVPS, PL 5.3
Troubleshooting Procedure
Step Actions and Questions Yes No
1 Does the error occur only during copying? Go to step 2. Go to step 4.
2 Is the original clean? Go to step 3. Change the original.
3
Are there any damages or foreign substances to the
Platen Glass and DADF Feed Rollers?
Remove the for-
eign substances or
clean up the
IIT/DADF. If the
Platen Glass has
been damaged,
replace (REP 6.1 IIT
Assembly), then go
to step 5.
Go to step 5.
4
Print the Test Print Gradation ESS in diagnosis.
(Service-Mode / Printer Diag / Test Print)
Is the image printed correctly?
Troubleshooting
complete.
Go to step 5.
5
Clean the inside the Printer.
Is the image printed correctly?
Troubleshooting
complete.
Go to step 6.
6
Ensure that the Toner Cartridge are installed correctly.
Is the image printed correctly?
Troubleshooting
complete.
Go to step 7.
7
Ensure that the Drum Cartridge are installed correctly.
Is the image printed correctly?
Troubleshooting
complete.
Go to step 8.
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