Xerox Phaser 3610

Troubleshooting
Phaser 3610, WorkCentre 3615 Service Manual2-284
FIP 1. 306
116-328 ESS Data Cache Error
Cause:
Communication fail between 1 CPU network and ESS F/W.
Solution:
1. Turn the power Off and On to check that the error recurs.
2. Update to the latest F/W.
3. If the problem cannot be solved, replace (REP 5.1 ESS PWB).
FIP 1. 307
116-343 ASIC Fail
Cause:
ASIC-related Fatal Error.
Solution:
1. Turn the power Off and On to check that the error recurs.
2. Update to the latest F/W.
3. If the problem cannot be solved, replace (REP 5.1 ESS PWB).
FIP 1. 308
116-350 On Board Network Communication Fail
Cause:
Communication fail between 1 CPU network and ESS F/W.
Solution:
1. Turn the power Off and On to check that the error recurs.
2. Perform the following in sequence
• " Network System Fault Check"
• " Network-related Details Check Flow"
3. Update to the latest F/W.
4. If the error persists, ensure that the error is replicated after the printer is powered Off and
then On, and then replace (REP 5.1 ESS PWB).