Troubleshooting
Phaser 3610, WorkCentre 3615 Service Manual2-186
FIP 1. 135
031-535 SMB Scan File Deletion Fail
Cause:
Fail to delete file.
Solution:
The machine will recover after the OK or Close button is pressed or message is displayed for
specified time.
If the error persists:
1. Check if other user is not operating file in storage location you specified.
2. Perform the following in sequence.
• " Network System Fault Check"
• " Network-related Details Check Flow"
3. Take corrective actions at the host side.
FIP 1. 136
031-536 SMB Scan Folder Deletion Fail
Cause:
Fail to delete folder.
Solution:
The machine will recover after the OK or Close button is pressed or message is displayed for
specified time.
If the error persists:
1. Check if other user is not operating file in storage location you specified.
2. Perform the following in sequence.
• " Network System Fault Check"
• " Network-related Details Check Flow"
3. Take corrective actions at the host side.