Xerox Phaser 3610

Troubleshooting
Phaser 3610, WorkCentre 3615 Service Manual2-200
FIP 1. 162
031-587 FTP Scan Folder Deletion Fail
Cause:
RMD command failed.
Solution:
The machine will recover after the OK or Close button is pressed or message is displayed for
specified time.
If the error persists:
1. Check server access right.
2. Take corrective actions at the host side.
FIP 1. 163
031-588 FTP Scan Server Data Write Fail
Cause:
Data writing to FTP scan server has failed.
Solution:
The machine will recover after the OK or Close button is pressed or message is displayed for
specified time.
If the error persists:
1. Check if there is free space in storage location.
2. Take corrective actions at the host side.