Xerox Phaser 3610

Troubleshooting
Phaser 3610, WorkCentre 3615 Service Manual2-162
FIP 1. 86
017-980 Report File Open/Close Error
Cause:
Report job fails to open/close report file.
Solution:
The machine will recover after the OK button is pressed or message is displayed for specified
time.
If the error persists:
1. Turn the power Off and On to check that the error recurs.
2. Update to the latest F/W.
3. If the problem cannot be solved, replace (REP 5.1 ESS PWB).
FIP 1. 87
017-983 EEPROM R/W Error
Cause:
At system boot, EEPROM Read/Write check error (sum check error).
Solution:
1. Delete message after start-up processing is completed.
2. Turn the power Off and On to check that the error recurs and then replace (REP 5.1 ESS PWB).
FIP 1. 88
017-986 FAX Controller Error
Cause:
Create empty file (0Byte).
Solution:
The machine will recover after the OK button is pressed or message is displayed for specified
time.
If the error persists:
1. Turn the power Off and On to check that the error recurs, then update to the latest F/W.
2. If the problem cannot be solved, replace (REP 5.1 ESS PWB).