Xerox Phaser 3610 Service Manual

Troubleshooting
Phaser 3610, WorkCentre 3615 Service Manual 2-263
FIP 1. 278
072-102 IOT Option Regi On Jam
Either of the following error codes is displayed in the UI.
•050-137
•050-138
Cause:
After the Tray 2 Path Sensor turned ON, the Regi. Sensor did not turn ON within the specified
time.
Solution:
1. Paper jam has occurred. Remove the jammed paper.
2. If there is no jammed paper, or the error still occurs after having removed the jammed paper,
turn the power Off and On to check that the error recurs, then proceed to the FIP.
6
• Execute the Diag Digital Output Tray 2:
071-009 / Tray 3:071-012 / Tray 4:071-015
to check the rotation of the OPTIONAL
TRAY MOTOR-ASSEMBLY.
• Is it working properly?
Go to Step 7.
Go to
FIP 2.17
7
•Replace (REP 7.8 Feeder Assembly).
• Does an error occur?
Replace
(REP 5.6 MCU
PWB)
Troubleshooting
complete.
Step Check and Action Yes No
1
Is there any foreign substances or bits of paper
found on the paper transport path?
Remove the for-
eign substances
and bits of paper,
etc.
Go to Step 2.
2
Are the paper feed rolls installed properly?
Go to Step 3.
Reinstall the cor-
responding
paper feed rolls
3
Are the paper feed rolls deformed or worn out?
Replace the corre-
sponding paper
feed rolls
Go to Step 4.
Step Check and Action Yes No

Xerox Phaser 3610 Specifications

General

Color	No
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	6.5 s
Print speed (black, normal quality, A4/US Letter)	45 ppm
Maximum duty cycle	110000 pages per month
Number of print cartridges	1
Page description languages	PCL 5e, PCL 6, PostScript 3
Network ready	Yes
Security algorithms	EAP, EAP-TLS, EAP-TTLS, WPA-PSK, WPA2-PSK
Mobile printing technologies	Apple AirPrint
Internal memory	512 MB
Processor frequency	400 MHz
Maximum internal memory	1024 MB
Sound power level (standby)	30 dB
Sound pressure level (printing)	56 dB
Total input capacity	700 sheets
Total output capacity	250 sheets
Maximum print size	216 x 356 mm
Paper tray media types	Card stock, Envelopes, Labels, Plain paper
Paper tray media weight	60 - 216 g/m²
ISO A-series sizes (A0...A9)	A4, A5
Maximum ISO A-series paper size	A4
Standard interfaces	Ethernet
Optional connectivity	Wireless LAN
Mac operating systems supported	Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion
Server operating systems supported	Windows Server 2003, Windows Server 2003 R2, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 x64
Windows operating systems supported	Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Power consumption (standby)	52 W
Power consumption (printing)	686 W
Power consumption (PowerSave)	2 W
Sustainability certificates	ENERGY STAR
Operating temperature (T-T)	15 - 28 °C
Operating relative humidity (H-H)	20 - 70 %
Product color	Blue, White

Weight and Dimensions

Depth	426 mm
Width	393 mm
Height	315 mm
Weight	13000 g