Xerox Phaser 3610

Troubleshooting
Phaser 3610, WorkCentre 3615 Service Manual 2-193
FIP 1. 149
031-550 SMB Scan Append Command Fail
Cause:
Have no append access right to the file.
Server does not support SMB append command.
Solution:
The machine will recover after the OK or Close button is pressed or message is displayed for
specified time.
If the error persists:
1. Check append access right to the file. Check server supports SMB append command.
2. Perform the following in sequence.
• " Network System Fault Check"
• " Network-related Details Check Flow"
3. Take corrective actions at the host side.
FIP 1. 150
031-551 SMB Scan Rename Command Fail
Cause:
Have no rename access right to the file.
Server does not support SMB rename command.
Solution:
The machine will recover after the OK or Close button is pressed or message is displayed for
specified time.
If the error persists:
1. Check rename access right to the file.Check server supports SMB rename command.
2. Perform the following in sequence.
• " Network System Fault Check"
• " Network-related Details Check Flow"
3. Take corrective actions at the host side.