Xerox Phaser 3610

Image Quality
Phaser 3610, WorkCentre 3615 Service Manual 3-25
IQ-9 Ghosting.
Note: for the Phaser 3610, begin the procedure at step 3.
Troubleshooting Reference
Applicable Parts Example Print
• Drum Assembly, PL 3.1
• Transfer Roller Assembly, PL 3.4
Troubleshooting Procedure
Step Actions and Questions Yes No
1 Does the error occur only during copying? Go to step 2. Go to step 3.
2 Is the original clean? Go to step 3.
Change the origi-
nal.
3
Does the paper meet specifications?
Go to step 4.
Change the paper
to meet specifica-
tions.
Then go to step 4.
4
Print the Test Print Ghost Chart ESS in diagnosis.
(Service-Mode / Printer Diag / Test Print)
Is the image printed correctly?
Is the type of the problem identified?
Proceed to the step
corresponding to the
type of ghosting.
Positive ghost - Go to
step 5
Negative ghost - Go to
step 6
Troubleshooting
complete.
5
Replace the Drum Cartridge.
Is the image printed correctly?
Troubleshooting
complete.
Go to step 7.
6
In Machine Status / Tools / Admin Tools / Service
Tool s, set the Ghost Control to "ON".
Is the image printed correctly?
Troubleshooting
complete.
Go to step 7.
Residual Image/Ghosting