Xerox Phaser 3610

Troubleshooting
Phaser 3610, WorkCentre 3615 Service Manual 2-239
FIP 1. 240
035-728 G3 EOL Not Receive
Cause:
In G3 image data receive, cannot receive EOL for 13 sec (default).
Solution:
The machine will recover after the OK or Close button is pressed or message is displayed for
specified time.
If the error persists:
1. Check the telephone line connection. Reconnect the telephone line connector.
2. Check the sending side fax. Receive the fax data from a good fax machine.
3. Update to the latest F/W.
4. Ensure that the error is replicated after the printer is powered Off and then On, and then
replace the following parts in sequence.
•(REP 5.4 Fax PWB)
•(REP 5.1 ESS PWB)
FIP 1. 241
035-729 Career Cut
Cause:
Career Cut
Solution:
The machine will recover after the OK or Close button is pressed or message is displayed for
specified time.
If the error persists:
1. Check the telephone line connection. Reconnect the telephone line connector.
2. Check the sending side fax. Receive the fax data from a good fax machine.
3. Update to the latest F/W.
4. Ensure that the error is replicated after the printer is powered Off and then On, and then
replace the following parts in sequence.
•(REP 5.4 Fax PWB)
•(REP 5.1 ESS PWB)