Xerox Phaser 3610

Troubleshooting
Phaser 3610, WorkCentre 3615 Service Manual2-158
FIP 1. 78
017-972 FAX Controller Error
Cause:
Erase error of image data storage Flash ROM.
Solution:
The machine will recover after the OK button is pressed or message is displayed for specified
time.
If the error persists:
1. Turn the power Off and On to check that the error recurs.
2. Update to the latest F/W.
3. If the problem cannot be solved, replace the following parts in sequence.
•(REP 5.4 Fax PWB)
•(REP 5.1 ESS PWB)
FIP 1. 79
017-973 FAX Controller Error
Cause:
Suspend error of image data storage Flash ROM.
Solution:
The machine will recover after the OK button is pressed or message is displayed for specified
time.
If the error persists:
1. Turn the power Off and On to check that the error recurs.
2. Update to the latest F/W.
3. If the problem cannot be solved, replace the following parts in sequence.
•(REP 5.4 Fax PWB)
•(REP 5.1 ESS PWB)