Troubleshooting
Phaser 3610, WorkCentre 3615 Service Manual2-196
FIP 1. 155
031-578 FTP Scan Login Name or Password Error
Cause:
USER/PASS command failed.
Solution:
The machine will recover after the OK or Close button is pressed or message is displayed for
specified time.
If the error persists:
1. Check if the login name (user name) and password are correct.
2. Take corrective actions at the host side.