Error Codes
SM 31 D393
Fax Option
Type C5000
(D393)
Code Meaning Suggested Cause/Action
error
2-51
The machine resets itself
because of a fatal
communication error
If this is frequent, update the ROM, or replace
the FCU.
2-53
Snd msg() in the manual
task is an error because
the mailbox for the
operation task is full.
The user did the same operation many times,
and this gave too much load to the machine.
4-01 Line current was cut
Check the line connector.
Check for line problems.
Replace the FCU.
4-10
Communication failed
because of an ID Code
mismatch (Closed
Network) or Tel. No./CSI
mismatch (Protection
against Wrong
Connections)
Get the ID Codes the same and/or the CSIs
programmed correctly, then resend.
The machine at the other end may be
defective.
5-10 DCR timer expired Replace the FCU.
5-20
Storage impossible
because of a lack of
memory
5-21 Memory overflow
Temporary memory shortage.
Test the SAF memory.
5-23
Print data error when
printing a substitute rx or
confidential rx message
Test the SAF memory.
Ask the other end to resend the message.
5-25 SAF file access error
Replace an SD card or HDD.
Replace the FCU.
6-00 G3 ECM - T1 time out
Try adjusting the rx cable equalizer.
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