Troubleshooting
Phaser 3610, WorkCentre 3615 Service Manual 2-59
017-978
Fax Controller Error 017-978
Maximum number of pages
exceeded.
Job canceled. Please re-load
document and try again.
*Caution screen with Close
button
<FAX Controller Error>
Cause:
Exceed the maximum number of
pages in document.
FIP 1. 84
017-979
Fax Controller Error 017-979
Multiple Files Open
Job canceled. Please restart
device and try again.
*Caution screen with Close
button
<FAX Controller Error>
Cause:
File multi-open.
FIP 1. 85
017-980
Fax Report Error 017-980
Failed to Open/Close Report File
Job canceled.
*Caution screen with Close
button
<Report File Open/Close Error>
Cause:
Report job fails to open/close report
file.
FIP 1. 86
017-983
Initialize NVM
Initializing...
<EEPROM R/W Error>
Cause:
At system boot, EEPROM Read/Write
check error (sum check error).
FIP 1. 87
017-986
Fax Controller Error 017-986
Empty File created
Job canceled. Please restart
device and try again.
*Caution screen with Close
button
<FAX Controller Error>
Cause:
Create empty file (0Byte).
FIP 1. 88
017-987
Fax Controller Error 017-987
File exceeds destination buffer
size
Job canceled. Please try again
later.
*Caution screen with Close
button
<FAX Controller Error>
Cause:
Cannot read file because it is bigger
than read destination buffer.
FIP 1. 89
Status
Code
(3615)
LCD Display Name/Description of Error FIP