Troubleshooting
Phaser 3610, WorkCentre 3615 Service Manual2-62
018-737
Google Cloud Print Other Error
018-737
Another internal error has
occurred.
Check the settings, and try
again.
Contact customer support if the
issue reoccurs.
*Caution screen with Close
button
<Google Cloud Print Other Error>
Cause:
Another internal error has occurred.
FIP 1. 99
018-738
Google Cloud Print XMPP Net-
work Error 018-738
A XMPP protocol network-
related internal error has
occurred.
Check the network connection
status and the network settings.
*Caution screen with Close
button
<Google Cloud Print XMPP Network
Error>
Cause:
A XMPP protocol network-related inter-
nal error has occurred.
FIP 1. 100
018-739
Google Cloud Print XMPP Net-
work Other Error 018-739
A XMPP protocol network-
related internal error has
occurred.
Check the network connection
status and the network settings.
Contact customer support if the
issue reoccurs.
*Caution screen with Close
button
<Google Cloud Print XMPP Network
Other Error>
Cause:
A XMPP protocol network-related inter-
nal error has occurred.
FIP 1. 101
018-740
Google Cloud Print XMPP Certif-
icate Error 018-740
A XMPP protocol network-
related certificate connection
error has occurred.
Check whether the Root CA Cer-
tificate(s) is correct, or if the cer-
tificate validation settings are
correct.
*Caution screen with Close
button
<Google Cloud Print XMPP Certificate
Error>
Cause:
A XMPP protocol network-related cer-
tificate connection error has occurred.
FIP 1. 102
Status
Code
(3615)
LCD Display Name/Description of Error FIP
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