Troubleshooting
Phaser 3610, WorkCentre 3615 Service Manual 2-63
018-741
Google Cloud Print XMPP Other
Error 018-741
Another XMPP protocol error
has occurred.
Check the settings, and try
again.
Contact customer support if the
issue reoccurs.
*Caution screen with Close
button
<Google Cloud Print XMPP Other
Error>
Cause:
Another XMPP protocol error has
occurred.
Check the settings, and try again.
FIP 1. 103
018-743
Google Cloud Print Proxy Error
018-743
A network-related (proxy con-
nection) error has occurred.
Check the network connection
status, especially the proxy set-
tings.
*Caution screen with Close
button
<Google Cloud Print Proxy Error>
Cause:
A network-related (proxy connection)
error has occurred.
FIP 1. 104
018-744
Google Cloud Print DNS Resolve
Error 018-744
A network-related (DNS Name
Resolution) error has occurred.
Check the network connection
status, especially the DNS set-
tings.
*Caution screen with Close
button
<Google Cloud Print DNS Resolve
Error>
Cause:
A network-related (DNS Name Resolu-
tion) error has occurred.
FIP 1. 105
018-745
Google Cloud Print XMPP Proxy
Error 018-745
A XMPP protocol network-
related (proxy connection) error
has occurred.
Check the network connection
status, especially the proxy set-
tings.
*Caution screen with Close
button
<Google Cloud Print XMPP Proxy Error>
Cause:
A XMPP protocol network-related
(proxy connection) error has occurred.
FIP 1. 106
Status
Code
(3615)
LCD Display Name/Description of Error FIP