Xerox Phaser 3610 - Page 122

Troubleshooting
Phaser 3610, WorkCentre 3615 Service Manual2-64
018-746
Google Cloud Print XMPP DNS
Resolve Error 018-746
A XMPP protocol network-
related (DNS Name Resolution)
error has occurred.
Check the network connection
status, especially the DNS set-
tings.
*Caution screen with Close
button
<Google Cloud Print XMPP DNS
Resolve Error>
Cause:
A XMPP protocol network-related (DNS
Name Resolution) error has occurred.
FIP 1. 107
024-340
Engine Controller Error 024-
340
Power Off/On the Printer.
If this failure occurs again,
please contact customer sup-
port.
Code:xxxxxxxxh
<Engine Controller Error >
Cause:
Engine firmware error occurs.
FIP 1. 108
024-360
Engine Code DownLoad Error
024-360
Power Off/On Printer and
Send Firmware Data again.
<Engine Code DownLoad Error>
Cause:
Download failure of MCU firmware.
FIP 1. 109
024-362
Print Engine Start Error 024-
362
Power Off/On the Printer.
If this failure occurs again,
please contact customer sup-
port.
<Print Engine Start Error>
Cause:
"Start Image Making" has not been
issued within the time allowed.
FIP 1. 110
024-371
Engine Communication Error
024-371
Power Off/On the Printer.
If this failure occurs again,
please contact customer sup-
port.
<Engine Communication Error>
Cause:
Communication fail between MCU
and ESS.
FIP 1. 111
024-910
Paper Size Mismatch 024-910
Load paper in Tray 1.
XXX
YYY
(XXX: Paper Size
YYY: Paper Type)
<Tray 1 Paper Size Mismatch>
Cause:
The size of paper in the Tray 1does not
match the specified print size.
FIP 1. 112
Status
Code
(3615)
LCD Display Name/Description of Error FIP